To make long story short, i offended a minister 
But it wasn't my fault!
I'm really having the urge to write down the full story but I'm afraid i might get fired for not keeping my mouth shut! Getting fired up in my place is a piece of cake nowadays!
Anyhow, it goes like this:
His courier came in, wanted an account application, i refused to give it to him assuming it was for a lame *** lazy government worker who won't leave his comfy chair. He then came asking me to call him, i replied well that's why we have customer service dear, haven't we? let him dial the number
. The CEO got pissed, the board chairmen demanded explanation. My manager justified the situation as i didn't know it was the minister himself and because the courier didn't disclose his name or even his position which further made the matter worse. She then went up to him and solved the issue. The case is solved now thankfully and he is happy.Ok first of all, shouldn't the minister at least provide a formal and sufficient letter to hand it over? this is how most high profile customers do when they can't come themselves, just to avoid the confusion.
Second, I assumed it was for a regular customer because it happened alot. People apparently forgot that banks abide by standard procedures and therefore think it's Souq Alyem3a where they can send their tea boys to inquire about their cards and loans. Seriously, how disrespectful!
That's why I'm in an utter state of hate right now. I literally hate my place because i have to sugar coat everything for those private customers. So what he's the son of so and so or the manager of this and that? we're all people who are gonna be buried in the same ground evantually, where would their money or position lead them to then!
Aggh, i can't wait for my transfer *fingers crossed*
12 Interruptions:
Dear Ms. Loala,
I got fired from a bank in my first day.
They called me up and told me my contract has been revoked and I should consider myself "free of any obligation."
Turned out, the son of so and so, took my job. :)
anyhow, I wish you all the best. try to find another job.
hopefully, one which won't cause you a nervous breakdown.
-x
It's unfortunate, but thats how Kuwait works :/
Whoa! :\
Start looking for a good lawyer so you can sue them when they fire you. I get 10% for this hint.
Heh, Allah laygoola. :P
This shouldn't get you fired. It is nonsense.
I think you won't be turning away any couriers anytime soon! That was a close call.
lol i agree with MAC !!! :D
girl i wish ya the best in the transfer thingy ;*
Safari 4 fixed your blog layout. :)
tabeen ashooflich shaghla in my department?:P
part of the customer service we have here is to be proactive rather than wait for the customer to come to us. That's why i disagree with you when you said: "that's why we have customer service"
however, I totally support you on the rest. He should have at least disclosed his VIP status and things would have been different for sure
HAHA! private sector?
"the son of so and so" is overtaking those places
The good thing is you are still at your job :P i have beeen through similar situation :D
girl... you're in Kuwait... where you can't tell a minister that.. no matter where you go here.. its gonna be the same.
X, The analyst,
I'm really sorry to hear this. That must have been very enraging :\
I hope everything will work out inshalla.
3baid,
And it's sick :\
Mac,
LOL you never change the money mentality. Luckily i have a relative who's lawyer. I think that might do it ;)
KJ,
You're damn right i won't! But i've been transferred now so yay for me, no more couriers ;P
Navy,
Thank you sweety ;*
Chirp,
Walla i'm looking for was6a in my place actually, think you can do that? :p
Hamza,
Well if you see the customers here then you'd say proactive my ---. It's really discouraging to deal with arabic customers. They are so rude and vain you have no idea :\
It makes you wonder where have the good people gone!
Q8food,
Exactly, and it's growing very rapidly.
Amu,
Well i've been transferred to another worse place. But all in all, glad i'm still at it.
Hitman1,
Damn it, i hate your reality bite!
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